Ragu Masilamany

E-Mail: raguparan@ieee.org Linkedin: http://ca.linkedin.com/in/ragumasilamany

Phone: +1 613 290 558897 McCurdy Drive, Kanata Ottawa, ON K2L 2N6, Canada

 

Accomplishments

·         Managing a portfolio of wireless data networking products enabling $55M of business from mobile service provider market

·         Successfully negotiated a multi-year product delivery agreement with a European Tier-1 Group to deliver policy control solution for 3G/4G data services to nine affiliates, deal valued at $40M

·         Launched two new product lines in 2012, both products are successfully sold to tier-1 mobile services providers in the US and Europe, generated $14M

·         Successfully implemented Agile product lifecycle practice; change agent in how product investment is managed for the performance engine – i.e. roadmap releases for the core products, and innovation track

·         Launched two new innovation tracks in the area of network virtualization and analytics; created new opportunities with global tier-1 customers with an expected new revenue of $10M in 2015/16

·         15 years of experience in software development, technology strategy  and product management in wireless, data networking and multimedia services in startups and large companies

 

Experience

Head of Product Management

Data Experience BU (previously Bridgewater Systems), Amdocs

Sep 2009 – Present (5 Years+)

As the Head of Product Management for the business unit created out of Bridgewater Systems acquisition in 2011, I am responsible for mobile network control plane product portfolio consisting of PCRF, HSS, ANDSF, AAA, SPR and DRA. I am also leading strategic initiatives Network Function Virtualization, Operator TCO optimization, Network Service Quality analysis and insight.

 

I led Bridgewater due diligence team for “Product and Market Offer”, when Amdocs was evaluating M&A targets, resulting in successful acquisition of Bridgewater in 2011. Following the acquisition, I led post-merger-integration of Bridgewater into broader Amdocs product portfolio.

 

Responsibilities include:

·   Establishing go to market strategy, roadmap, pricing, licensing and build/buy/partner strategies

·   Negotiating multi-year product delivery agreements with mobile service providers across the globe, managing overall deal profit/loss and R&D budget planning

·   Leading product life cycle process transformation to increase service agility - agile product development,  delivery process, software contract and revenue recognition models

·   Enabling Product Marketing, product launch, speaking events, hosting webinars and communication

·   Identifying opportunities for portfolio level solution creation and alignment across different service provider value chains, integrated delivery, managed services and support models

·   Driving thought leadership, implementing industry best practices and contributing to product leadership forums hosted by the Division President

·   Managing a global product management, business architecture and a proof-of-concept development team

·   Supporting Presales, Marketing and strategic commercial engagements to increase market share though product positioning, conducting customer focused workshops, customer business case analysis, high touch consulting to mobile service provider customers

 

 

Director, Customer Engineering – NewStep Networks, (Toronto, Canada)

2004 – 2009 (~5 years)

NewStep Networks was spun off from Bell Canada in 2003. NewStep developed the world’s first fixed-mobile convergence solution to seamlessly handover voice calls between mobile and WiFi access. As one of the first hires, reporting to the CTO and Founder, I led Technology Development, Solution Architecture and Sales Engineering organizations.

 

Responsibilities included:

·   Developing solution architecture and deployment plans for service providers who were deploying IMS services using company’s flagship Voice Call Continuity (VCC) Application Server

·   Leading enablement and rollout of convergent voice solutions using NewStep’s VCC solution for one of the largest European service providers who serve large multi-national corporations

·   Establishing technical partnerships with IMS vendors such as Ericsson and Sylantro (now BroadSoft)  to embed NewStep VCC applications to provide advanced voice and messaging services 

 

Lead Software Engineer – Leapstone Systems, acquired by Motorola

2001 – 2004 (3½  Years)

Leapstone Systems was a New Jersey based startup that developed carrier grade service orchestration software for pooling and managing network services to enable flexible hosted and virtual operator offering. Leapstone was acquired by Motorola for $70M. As a member of the startup team, I played key role in developing the product blueprint and development of the carrier grade resource management software. 

 

Responsibilities included:

·   Leading software design teams in Ottawa and India to design, to develop and implement a robust resource allocation policy management system

·   Developing software architecture, build and code quality management strategies

 

 

Senior Software Engineer – Kent Ridge Digital Labs (Singapore), now A*STAR

1998-2001 (2 ½ Years)

Kent Ridge Digital Labs (KRDL) is a technology incubator funded by the Government of Singapore and tasked to develop seed technologies that are spun off as independent startup companies. I joined the team developing software defined network (SDN); played key role in developing, standardizing and patenting IP Router control architecture for end to end quality of service enablement.

Skills

·   Building & managing effective teams – proven track record of building highly efficient teams though motivation, training and mentoring. Implementing effective collaboration and motivation tools for the teams to operate in healthy push-pull environment, while achieving broader common goal.

·   Effective presentation – earned reputation in delivering convincing presentations to customers and industry forums, resulting in establishing credibility and enabling business; experience in presenting vision/strategy to C-level audience in Tier-1 mobile service providers

·   Proven track record in new customer and business acquisition, and customer relationship management 

·   Subject matter expert in 3GPP, LTE, HSPA, IMS, Mobile network architecture, Network Virtualization, Software defined networks and protocols

 

 

Patents and Applications

·   8,335,161: Systems and methods for network congestion management using RAN congestion indicators

·   7,206,582: Method, system and apparatus for call path reconfiguration

·   6,778,523: Connectionless oriented communications network

·   20090036128: Method and system for dynamic call anchoring 

·   20080043659: Method and System for Directed Call Establishment

·   20060294245: Method and system for a communication session join function

 

 

Education/Scholarships and Awards

·         Excellent Leaders Graduate – Amdocs’ top 25 Director level leaders are selected to participate in a yearlong management training and leadership program, including workshops with global leaders. I successfully graduated in September 2014

 

·         Fulbright Scholar – a merit based scholarship offered to candidates “chosen for their academic merit and leadership potential” administered by United States Department of State

 

·         Masters in Computer Engineering, University of Kansas, 1998